Security and Privacy
Summerill & Bishop is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.
Summerill & Bishop may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Information we collect
We may collect the following information:
- contact information including telephone number/email address
- address and postcode
- other information relevant to customer surveys and/or offers
What we do with the information we collect
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Data Protection Act
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you believe that any information we are holding on you is incorrect or incomplete, please contact us and will promptly correct any information found to be incorrect. Contact us at Summerill & Bishop, 100 Portland Road, London, W11 4LQ or email email@example.com if you have any concerns regarding your personal information.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
When you order from our website all payments are processed by Sage Pay or Paypal. Both payment providers use secure server software that guarantees to protect your information whenever you place an order with us or access your account details. This software encrypts the information you input on a secure socket layer (SSL), and protects the confidentiality and integrity of your information from unauthorized access and disclosure.
SagePay ensures transaction data is kept secure at all times. No cardholder information is ever passed unencrypted and any messages sent to Sage Pay are signed using MD5 hashing to prevent tampering.
We do not hold any credit card information on our systems or at our premises.
The CVV (Card Verification Value code) is the security code number on the back of your credit/debit card, above your signature (the last 3 digits) or the 4 digita code on the front of your American Express card above the long account number. The CVV code maybe referred to as CSC, CV2, CVC or CID but the function is the same for all major card types. We do not store your CVV number, but use it to perform a security check.
To ensure our customers have more confidence while shopping online with summerillandbishop.com we have introduced Verified by Visa and Mastercard SecureCode. These services enhance your existing card account against unauthorised use when you shop with us.
In order to use this service you must first register with the bank or organisation that issued your card. Once you've registered and created your own private password with your card issuer, you will be automatically prompted to provide this password each time you make a purchase.
You can find out more about these services:
If you have any questions about the security of our website please email us at firstname.lastname@example.org
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to third party websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.