Careers
Current Vacancies:
Digital Marketing Intern
We have a wonderful opportunity to take a seat at the S&B team table!
The opening is for a West London office-based paid internship for an aspiring Digital Marketeer, to join our growing luxury, creatively driven homewares business.
We want to hear from you if you're interested in a Digital Marketing career, are savvy on social media and want to get professional experience, have skills such as photoshop, copywriting or photography you think could be useful or you haven't decided your career path yet and want to explore a placement within luxury interior retail.
If you are the shining star we are looking for, we want to work around you. So, whether you're looking for a summer internship, or a year long placement to get experience, boost your CV or get your foot in the door, get in touch and tell us your availability and why you think you'd love to join the team.
The Role:
You will be working alongside the Website Manager and the Digital Marketing Manager within the close-knit S&B family, including Design, Buying, PR, Finance, Operations and Retail. You will be fully immersed in the business, developing your skills, contributing to growth and getting a 360 experience of a luxury business that is online as well as bricks and mortar.
The suitable candidate will be someone who enjoys being both creative and analytical, learns digital tasks quickly and can work independently as well as part of a team, doesn’t mind getting stuck in with mundane or warehouse tasks when needed, and is full of fresh ideas for the brand.
This role will give you insight and new skills in all aspects of Digital Marketing including Web Development, Website Management, Marketing and Social Channels, Content creation, SEO, Paid Advertising and more. If there’s a specific area that interests you, or that you would like to develop in, let us know and we can nurture this as part of your placement.
The successful candidate must be:
- Digitally minded and highly proficient using a computer and the internet
- Intuitive
- Keen to learn new skills.
- Excited by digital marketing channels – such as social media, email marketing
- Have at least a basic knowledge of Adobe creative suite – Photoshop
- Organised, methodical and detail driven
- A good communicator and writer with great vocabulary and grammar skills.
- Able to complete tasks and responsibilities independently with limited or no supervision
- Able to multi-task and prioritise
- A great team player with an ambitious and positive attitude.
- Interested in working in the interiors/ homeware sector.
- Available to work part or full time in our office based in West London.
- Is available to commit to an Internship for at least 3 months, up to a year starting in April or May.
- Advantageous:
- Working knowledge of Adobe Creative Suite, particularly Photoshop.
- A broad understanding of current technology trends
- Knowledge of Shopify, Mailchimp, Social platforms and scheduling tools, GA4, Excel.
- Digital Marketing, Ecomm or Analytical experience or education.
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To Apply:
Please send your CV and a cover letter to marketing@summerillandbishop.com explaining why you’d love to join the S&B team, what we can offer you, what you can bring to the table, as well as your weekly availability and the period of time you would like your paid placement to last for.
All we ask is that you're free to work a minimum of 3 days a week in West London from April or May, for a minimum of 3 months.
We can’t wait to meet you!
Luxury Boutique Sales Associate
This is a full time vacancy for an experienced luxury boutique sales associate to join our growing luxury homewares business.
Summerill and Bishop isn’t your usual homewares brand. Founded by two great friends with a truly effortless and unique sense of style, Summerill and Bishop sells the most beautiful table linen, tableware and unique accessories perfect for any occasion.
We’ve created something special – we believe that the table is the heart of the home, the place where families share the day-to-day, where big decisions and announcements are made, where those most important to you gather for meals and celebrations.
If you would like a role where you would be a part of the family, where you can learn and expand your horizon, be part of the design and product selection, bring ideas and see them happen, be creative and have a personality and not be "just" the retail sales assistant - then this is the perfect opportunity for you.
As our retail sales assistant, you will work closely with the Head of Retail in assisting all aspects of the running of our boutiques. Responsibilities include everything involved in the daily running of our luxury homeware boutiques, managing customer service portals, key holding, opening and closing the stores, managing stock, receiving and unpacking deliveries and most importantly delivering exceptional customer experience.
Utilizing your passion for the brand, you will drive excellent service by welcoming our clients and helping us deliver the perfect customer experience for this beautiful brand.
We are a small team, so need someone who loves being hands on, thrives on variety and has a positive can-do attitude.
The successful candidate will be responsible for:
- Passion for the brand and luxury homewares.
- Customer service management through live chat, online & virtual sales.
- Offering a friendly and welcoming service with a smile and excellent experience to all our customers.
- Key Holding & Day to Day Running of the Boutiques.
- Attention to detail, ensuring great boutique standards, on the shop floor, as well as in the back of house areas. Beautiful presentation of stock which will also include ironing of linens for display.
- Promoting and selling our products in a friendly and warm manner.
- Attending to customers' needs and enquiries, acting on comments and feedback to improve experience.
- Handling of cash, POS system and reporting of takings and customer feedback when on duty.
- Managing Customer Experience through Gorgias Portal as well as Shopify and Webship.
- Digital Retail experience is a must – experience using digital POS, shipping platforms & good knowledge of Excel, Word, PowerPoint, Live Chat.
- Good written skills to manage incoming and outgoing client service emails.
- Putting presentations together for clients and proposals and virtual client management.
- Processing orders, ensuring that all items are prepared, gift wrapped, packed and delivered to the highest standards.
- Working with different platforms for shipping and putting together commercial invoices for export.
- Receiving and checking of stock, manual handling including lifting boxes and managing stock levels between the boutiques.
- Inventory management & all matters regarding the daily operations of the boutiques.
- Ability to multi-task and maintain a client facing smile at all times.
What are we looking for?
- 2 years of luxury retail experience
- Computer skilled and good knowledge of digital tilling systems and ability to learn working on customer service platforms such as Shopify, Lightspeed, Webship
- Proven experience working on the shop floor, within the luxury retail space
- A team player, with a spirited approach to work, mirroring our brand's values
- Good communication and interpersonal skills
- Ability to build and maintain a loyal client base
- Pleasant, kind and passionate about great customer experience
- High initiative and assertiveness and positive can - do attitude
- Passionate for beautiful tableware with keen attention to detail
- Ability to stand for long periods of time and to work retail hours (standard, peak, and holiday)
- Strong time management and organizational skills, ability to multi-task and hands-on approach to work.
What can we offer you?
- Competitive Salary
- Staff discount
- 9.30-6 pm shifts and good work / life balance
- Central locations in Holland Park and Belgravia, with great transport access
- The chance to work with an amazing growing brand offering fantastic opportunities for the future
- The chance to be part of a vibrant team, of like-minded and creative individuals, all passionate about what we do.
Full time hours: 40 per week
Experience:
- luxury customer service: 2 years (preferred)
- interiors and home decor
Benefits:
- Casual dress
- Company pension
- Employee discount
- Sick pay
- Store discount
Schedule:
- 8-hour shift30am – 6pm with good work / life balance
- Weekend availability
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required
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If you are interested please send a CV and covering letter to maja@summerillandbishop.com